Privacy Policy for Privex.ca
Effective Date: December 19, 2024
At Privex.ca, safeguarding your personal information is a top priority. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and ensuring transparency in how we collect, use, disclose, and protect your personal information.
1. Scope and Application
This Privacy Policy outlines how Privex.ca manages personal information in compliance with PIPEDA. It applies to all personal information we collect, use, or disclose in the course of providing our services, unless exempt by applicable legislation.
2. Accountability
We designate a Privacy Officer responsible for ensuring compliance with PIPEDA. For questions or concerns regarding this policy, please contact:
Privacy Officer
Email: privacy@privex.ca
3. Collection of Personal Information
We collect personal information only as necessary for the following purposes:
- To provide services, including privacy disputes
- To verify identity and manage user accounts.
- To communicate with you regarding our services.
- To comply with legal and regulatory requirements.
The types of personal information we collect may include:
- Name, contact information, and identification details.
- Financial information required for payment processing.
- Other information as required to deliver our services.
4. Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where required or permitted by law. Consent may be explicit (written, verbal, or electronic) or implied, depending on the sensitivity of the information and legal requirements.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact our Privacy Officer.
5. Use and Disclosure of Personal Information
We use personal information only for the purposes identified at the time of collection or as otherwise permitted by law. Personal information may be disclosed:
- To service providers who assist in delivering our services.
- To comply with legal obligations or respond to lawful requests.
- With your consent for additional purposes.
We do not sell or trade your personal information to third parties.
6. Retention and Safeguarding of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer required, we securely delete or anonymize your information.
We implement robust security measures to protect your personal information, including:
- Encryption of data in transit and at rest.
- Regular security assessments.
- Restricted access to personal information on a need-to-know basis.
7. Accuracy of Information
We strive to ensure the personal information we collect is accurate, complete, and up-to-date. If you believe your information is incorrect or incomplete, please contact us to request an amendment.
8. Access to Personal Information
You have the right to request access to your personal information under our control. To make an access request, contact our Privacy Officer. We will respond within 30 days, subject to exceptions allowed by law.
9. Challenging Compliance
If you have concerns about our compliance with PIPEDA, please contact our Privacy Officer. If your concerns are not resolved, you may escalate your complaint to the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
Website: https://www.priv.gc.ca/en/
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
By using Privex.ca, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information.